Refund Policy for NoRestNest

Last Updated: February 15, 2026

This page explains exactly how refunds work for NoRestNest subscriptions and one-time purchases. The short version is below — the long version follows underneath.

TL;DR

NoRestNest does not issue refunds. All payments go through Google Play or the Apple App Store, and refunds (if any) are at the store's discretion — not ours.
Free trial: cancel anytime, never charged.
Monthly / Yearly subscriptions: no refund for the current billing period. Cancel to stop the next charge — Pro stays active until the period ends.
Lifetime: no refund, except where mandatory consumer law (e.g. EU 14-day cooling-off, if not waived at checkout) requires one.
You can always ask Google or Apple directly; they may grant goodwill refunds outside this policy at their sole discretion.

1. Our refund policy by plan

Plan	NoRestNest refund	What to do instead
60-day free trial	Not applicable — you weren't charged.	Cancel anytime in Google Play or App Store. No charge.
Pro Monthly ($4.99 / month)	No refund for the current month.	Cancel to stop the next charge. Pro stays active until your billing period ends. No partial / pro-rated refunds.
Pro Yearly ($29.99 / year)	No refund for the current year.	Cancel to stop the next renewal. Pro stays active until the year ends. No partial / pro-rated refunds.
Pro Lifetime ($79.99 once)	No refund — this is a one-time purchase. (EU consumers retain any non-waivable 14-day cooling-off rights under the Consumer Rights Directive.)	If your EU 14-day right applies, contact privacy@norestnest.com within 14 days of purchase. Otherwise, the purchase is final.

Subscription pricing reflects this policy: by charging only $4.99 / month or $2.50 / month-equivalent on the yearly plan, with a 60-day free trial and the ability to cancel anytime, we do not offer additional refunds on top.

2. How to Request a Refund

For Android (Google Play Store)

Open the Google Play Store app on your device
Tap your profile icon in the top right
Go to Payments & Subscriptions → Subscriptions
Select NoRestNest
Tap Request a Refund
Follow the on-screen instructions to submit your request

Alternatively, you can:

Visit Google Play Subscriptions on the web
Contact Google Play Support directly for assistance

For iOS (Apple App Store)

Go to reportaproblem.apple.com
Sign in with your Apple ID
Find your NoRestNest purchase
Click Report a Problem
Select Request a Refund and follow the prompts

Alternatively:

Open the App Store app
Tap your profile icon
Go to Purchased → Find NoRestNest
Tap Report a Problem

3. Refund Processing Time

Google Play: Refunds are typically processed within 3-5 business days after approval
Apple App Store: Refunds are typically processed within 48 hours to 5 business days after approval
Refunds are issued to the original payment method used for the purchase
Bank processing times may add an additional 1-3 business days

4. Canceling Your Subscription (No Refund Needed)

If you want to cancel your subscription to avoid future charges but do not need a refund for the current period:

Google Play (Android)

Open Google Play Store
Go to Subscriptions
Select NoRestNest
Tap Cancel Subscription
Confirm cancellation

Apple App Store (iOS)

Open Settings on your device
Tap your name at the top
Tap Subscriptions
Select NoRestNest
Tap Cancel Subscription

Note: When you cancel a subscription, you retain access to Pro features until the end of your current billing period. After that, your account reverts to the free tier.

5. What Happens After a Refund

Your subscription will be immediately canceled
Access to Pro features (cloud sync, unlimited programs, advanced analytics) will be revoked
Your workout data and progress photos will remain accessible in the free tier (local device only)
Cloud-synced data will no longer sync across devices without an active Pro subscription

6. What we do not refund

To be clear, NoRestNest does not refund:

Any monthly or yearly subscription charge, once the period has started — cancel to stop future renewals; access remains until the current period ends.
Auto-renewals that were not cancelled before the renewal date.
Pro-rated portions of an unused subscription period.
The Lifetime purchase, except where mandatory EU 14-day cooling-off rights apply and were not validly waived at checkout.
Charges where the account has been terminated for violation of the Terms of Service.

Important: Google Play and Apple have the final authority on any refund decision they choose to make. They can grant a refund at their discretion even when our policy doesn't — and NoRestNest does not override that decision.

7. Special Circumstances

If you believe you qualify for a refund but your request was denied by Google Play or Apple, or if you have a unique situation, please contact us:

Email: contact@norestnest.com
Subject: "Refund Request - [Your Order ID]"
Include: Purchase receipt, order ID, reason for refund request

While we cannot override app store decisions, we will do our best to assist you and provide guidance.

8. Free Trial Policy

NoRestNest offers a 60-day free trial to all new users
No credit card required to start the trial
You can cancel anytime during the trial at no cost
After 60 days, you must purchase a Pro subscription to continue using Pro features
The free trial is available once per user/device

9. Billing Disputes

If you notice unexpected charges or billing issues:

Check your Google Play or App Store purchase history to confirm the charge
Verify that auto-renewal wasn't enabled on your subscription
Contact Google Play Support or Apple Support directly
If the issue persists, email us at contact@norestnest.com with your order details

10. Changes to This Refund Policy

We may update this Refund Policy from time to time to reflect changes in app store policies or our services. We will notify you of significant changes by:

Posting the updated policy with a new "Last Updated" date
Sending an in-app notification or email

Contact Us

If you have questions about our refund policy or need assistance with a refund request, please contact us:

Email: contact@norestnest.com
Support Hours: Monday-Friday, 9 AM - 5 PM EST
Response Time: Within 24-48 hours

We're here to help ensure you have a great experience with NoRestNest!